Refund Policy for Schoolist
Effective Date:13 November 2024
At Schoolist, we strive to provide a valuable and seamless experience for both parents and educational institutions. We want you to be satisfied with our services. If for any reason you are not entirely happy with your purchase, please read our refund policy below.
1. Eligibility for Refunds
- Refunds are available for all packages and other paid services if requested within 14 days of purchase.
- To be eligible for a refund, you must have experienced a technical issue or service that was not delivered as described.
2. Non-Refundable Items
- Payments made for basic listing services, one-time promotional services, or advertisements are non-refundable.
- Refunds will not be provided if the request is made after the service period has expired or if the listing was fully delivered.
3. Requesting a Refund
- To request a refund, please contact our support team at schoollist@cornkamwipt.com with your order details and a brief explanation of the issue.
- We aim to process all refund requests within 5-7 business days of receiving the request.
4. Partial Refunds
- In cases where the service has been partially used, we may offer a prorated refund based on the remaining service period.
- If the listing was live for more than 50% of the duration, a partial refund may not be issued.
5. Changes to the Refund Policy
- Schoolist reserves the right to modify this refund policy at any time. Changes will be posted on this page, and we will update the “Effective Date” accordingly.
- Continued use of our services after changes are made constitutes acceptance of the new terms.
6. Contact Us
If you have any questions about our refund policy, please reach out to us:
- Email: schoollist@cornkamwipt.com
- Phone: +264 81 6629574
- Live Chat: Available on our website during business hours
Thank you for choosing Schoolist. We appreciate your trust and look forward to helping you connect with the right educational opportunities!